The Orders page
The Orders page is where you manage every imported Etsy order in one place. Orders flow in automatically from every connected shop, so this table is your single view of what’s sold and where each order stands — no switching between Etsy tabs to keep track.
One table for every order
Each order gets a row showing its channel, order number, buyer, total, status, tracking number, and order date. When you run multiple Etsy shops, the channel column tells you at a glance which shop each order came from.
Click an order number to expand a detail panel with everything about that order: its line items, the variations and quantities bought, prices, and any message the buyer left. It’s the full picture without leaving the page.
What the statuses mean
Every order carries one of four statuses, so you always know where it stands:
- Pending — the order has arrived but isn’t fully imported yet.
- Imported — the order is in Shopify with its buyer and line-item detail, ready to fulfil.
- Fulfilled — the order has shipped.
- Cancelled — the order was cancelled.
Find orders fast
The table has filters built in, and they’re shareable by link — filter the view, copy the URL, and whoever opens it sees the same list. You can:
- Search by order number, buyer name, or email.
- Filter by status or by channel.
- Narrow to a date range.
A clear-filters button resets everything in one click when you want the full list back.
Always up to date
The page refreshes itself every few seconds, so new orders and status changes appear on their own — no reloading, no wondering whether you’re looking at the latest. Leave it open on a second screen during a busy spell and it stays current.
Where fulfilment happens
The Orders page is your record of what’s sold; the shipping side is handled by Sendcloud. For how labels, tracking, and shipping emails work — and the in-app fallback that lives right here on this page — see Labels & tracking.