Sold-out auto-deactivate & relist

Running out of stock shouldn’t mean disappointed buyers and cancelled orders. When a listing sells out, SKUvio takes it off sale on Etsy automatically, then puts it back the moment you restock — and it will relist a listing that’s down for any reason, not just ones it paused itself.

When a listing sells out

When every variant of an Etsy listing reaches zero, SKUvio automatically deactivates that listing on Etsy. Deactivated listings can’t be ordered, so a buyer never lands on a product you can’t ship. This saves you the awkward cancel-and-refund cycle and protects your shop’s reputation for reliable fulfilment.

Deactivation only happens when the whole listing is out — if a listing has several variants and just one runs dry, the listing stays live and the remaining variants keep selling. Only when the last one hits zero does SKUvio pause the listing.

When you restock

As soon as stock returns to any variant on a paused listing, SKUvio reactivates the listing on Etsy so it’s back on sale — no manual step, no remembering to un-hide anything. Restock in Shopify and your Etsy shopfront catches up on its own.

It doesn’t matter who deactivated it

Relisting isn’t limited to listings SKUvio paused. If a listing is inactive or expired on Etsy while the stock is sitting in Shopify, restocking brings it back — whether SKUvio took it down, Etsy did, or you deactivated it yourself in Shop Manager months ago. The rule is simply: if it’s linked and you have stock, it should be buyable.

SKUvio also sweeps for this every night, so a listing that’s been quietly sitting inactive gets picked up and relisted even if nothing changed in Shopify that day.

Two cases are deliberately left alone. Expired listings are relisted, but Etsy charges its standard $0.20 renewal fee to do it — SKUvio records every renewal in your activity log so the charges are never a surprise. Sold-out listings are not auto-relisted, because Etsy resets the quantity to 1 when you reactivate one, which would misrepresent your real stock; restock those and SKUvio’s normal inventory sync handles them.

Seeing it in the app

Any listing SKUvio has paused for being sold out shows an amber “Auto-paused (sold out)” badge inside SKUvio, so at a glance you can tell which items are off sale because they’re empty — as opposed to ones you deliberately paused. When the item comes back in stock and the listing reactivates, the badge clears.

Listings that went down on Etsy’s side don’t carry this badge, since SKUvio didn’t pause them — but they’re still relisted when stock returns. Every relist is written to your activity log inside the app, which is the place to look if you want to confirm what came back on sale and when.

How it works with inventory sync

Auto-deactivate and relist is part of SKUvio’s two-way inventory sync. Because your Shopify stock is the single source of truth, selling out on either channel is what triggers the pause, and restocking is what lifts it. You’ll also get a low-stock alert before an item runs out, giving you a chance to reorder and avoid the sold-out state altogether.